Object
The purpose of these General Terms and Conditions is to regulate the conditions of use and utilisation of the Internet portal located at the address https://www.boutiquefelicidad.com and owned by Cristian Valle Sirvent with DNI/NIF 48338970P, with business name Boutique Felicidad and registered office at Avenida Gabriel Miró Local 2 (Boutique Felicidad) 03710, Calpe -Alicante-.
The website has been created to make known and allow access to the information contained therein, with the restrictions and limitations imposed by these General Conditions , as well as to allow and make possible access to other allow and enable access to other pages with which the portal has commercial relations, professional or any other type of relationship.
The mere use of the portal, attributes to whoever makes use of it, the condition of user, who declares to know and accept without reservation or exception whatsoever, each and every one of the General Conditions set out in this document.
The owner of the website is entitled to unilaterally modify each and every one of the obligations set out in these of the obligations set out in these General Conditions.
It is also entitled to restructure, modify or delete any information, service or content included in the portal, without prior notice.
User Rights and Obligations
Conditions of Access and Use
Through the address located at www.boutiquefelicidad.com any user may access the information contained in the aforementioned website free of charge.
The conditions of access to the portal are subject to the legal provisions in force at all times as well as to the principles of good faith and lawful use by the user, expressly and strictly prohibiting any type of action that could be detrimental to the portal or third parties.
User Content and Actions
The user undertakes to make lawful, diligent, honest and correct use of any information or content accessed either through the website of Boutique Felicidad or third parties previously provided by www.boutiquefelicidad.com and all under the principles of good faith and with respect at all times to the law.
The user shall refrain from obtaining, except for personal use, any information ( information being understood as any message, sound files, photographs, drawings, software and, in general, any kind or type of computer file, graphic, etc.) that is the property of the portal.
Likewise, the user undertakes not to maliciously or intentionally cause damage or harm that may undermine or alter the portal itself, nor to introduce or disseminate “computer viruses” that may cause unauthorised alterations to the contents or systems comprising the portal. The acquired commitment is to be governed by the use of content in accordance with the provisions of the law, morality and public order; not to copy, reproduce, distribute, transfer, transform or modify the contents without the prior written consent of Boutique Felicidad or person delegated by it.
Operational Performance
The estimated delivery time for products in stock is 24 to 72 hours in mainland Spain and Portugal, 6 to 10 working days to the rest of Europe. We do not ship to the Canary Islands, Ceuta and Melilla. Boutique Felicidad does not guarantee delivery times of shipments, as they depend largely on the speed of the user and the corresponding logistics operator. No claims will be accepted for this reason.
The shipping rates are those published on the website and may be changed without prior notice.
Warranties
The warranties of the products marketed on the portal are those established by the sellers.
Shipping and Returns
Boutique Felicidad, aims to ensure that the Internet shopping process does not entail any added inconvenience for the the consumer no additional inconvenience compared to other systems.
Shipments will be made by the carrier contracted by Boutique Felicidad, within 24 to 72 hours for products in stock, to any destination on the peninsula, including Portugal. From 6 to 10 working days to the rest of Europe. We do not ship to the Canary Islands, Ceuta and Melilla.
In case of damage caused by transport or error on the part of Boutique Felicidad, you have the right to be resent the same article correctly or to the cancellation of the order and refund of the full amount of the purchase in case there was no stock of that product. Any errors or defects must be reported within 48 hours of receipt of the order. The products must not have been used.
No cash refund will be given, the deadline will be 72 hours from receipt of the order and an exchange will be made for another size or article.products must not have been used. The original packaging is part of the product you are returning, and therefore must not have been tampered with.
The procedure for the change shall be as follows, without which the change cannot be accepted.
Please send an email to b.felicidad@hotmail.com with the following information:
- Name and email address used to make the purchase
- Date of order
- Products purchased
- Item or size you are exchanging for
Shipping costs are to be borne by the customer. Please note that we will refuse any package that does not follow this procedure.
Availability
Orders will be shipped as long as we have stock available in our warehouse. In case we do not have timely availability of any item Boutique Felicidad undertakes to contact the customer by email or phone within a maximum period of 48 working hours. To communicate to the customer the period within which he/she will be able to dispose of such item(s). In case a product of your order is not available, Boutique Felicidad undertakes to send you the rest of the available order as well as to propose an alternative to replace the unavailable product. If this is not possible, we will refund the amount of the unavailable item.
Data Protection
Boutique Felicidad, by virtue of the existing legal regulations in this respect, has implemented within its organisation a system to preserve the security, integrity and confidentiality of personal data, integrity and confidentiality of data considered as personal.
To this end, in addition to fully complying with each and every one of the requirements set out in Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights, it guarantees not only legal but also fair use of personal data, as well as an appropriate system for exercising the rights of access, rectification, cancellation and opposition set out in the aforementioned law.
The hiring by users of the services provided in this portal, imply the express consent of this, for the use and processing of data by Boutique Felicidad.
The website www.boutiquefelicidad.com will store all the personal information of its users in an automated file whose purpose is the management, control, prevention and maintenance of the service to be provided.
This file complies with all the requirements and guarantees set forth in the Data Protection regulations. Boutique Felicidad will collect only and exclusively the personal data of users, being these at all times, adequate, relevant and not excessive. Users authorize Boutique Felicidad to automatically process their personal data, informing them that they may contact the Registration Department of Boutique Felicidad to exercise their rights of access, rectification, cancellation and opposition at the address indicated for this purpose.
Boutique Felicidad is committed to the fulfillment of its obligation of custody, confidentiality and privacy of the transmitted data. Boutique Felicidad acquires the commitment to adopt the security measures imposed by the Data Protection Act at the corresponding level as well as to adopt the necessary measures to prevent its alteration, loss or unauthorized access, taking into account at all times the state of technology.
In accordance with the provisions of the privacy policy of Boutique Felicidad, it is hereby stated that any person may exercise their rights of access, rectification, cancellation and, where appropriate, opposition by sending an email to the address , rectification, cancellation and, where appropriate, opposition by sending an email to the address info@boutiquefelicidad.com
Legislation
These General Conditions are subject to Spanish law, which shall be applicable in relation to their validity, interpretation, execution and compliance. All discrepancies, claims and disputes with respect to the foregoing shall be resolved by arbitration at law in accordance with the rules of the Civil and Commercial Court of Arbitration to whose rules they shall be subject. The Award shall be made by three arbitrators appointed in accordance with said regulations. If the arbitration does not take place by mutual agreement or is declared null and void, both parties submit to the Courts and Tribunals of the city of Alicante, expressly waiving their own jurisdiction if any other.
The user declares to have read, know and accept these General Terms and Conditions in their entirety.
Boutique Felicidad